Shipping policy
Shipping Policy — Trashy Timez
General Information
All orders are subject to product availability. If an item becomes unavailable after purchase, we will contact you and issue a refund. Please make sure your email and shipping details are correct when placing your order.
Where We Ship
We ship worldwide.
Dispatch & Processing Time
Orders are processed within 1 to 2 business days.
Shipping timeframes are calculated from the date your order is shipped, not the date you place it.
Delivery Timeframes
| Location | Estimated Delivery Time |
|---|---|
| Australia (Standard) | 2 to 8 business days |
| Australia (Express) | 2 to 5 business days |
| International | 5 to 15 business days |
Delivery times are estimates and may vary due to customs, postal delays, or things outside our control.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the shipping method selected.
If free shipping promotions apply, they will be displayed at checkout.
Tracking
You will receive a tracking link by email once your order has been dispatched. Use this to follow your parcel’s journey.
Damaged, Faulty or Incorrect Items
If your order arrives damaged, faulty, or not what you ordered, email info@trashytimez.com within 7 days of delivery.
Please include:
• Your order number
• Clear photos of the issue
• A brief explanation
We will resolve it as quickly as possible.
Missing or Lost Parcels
If your package has not arrived within the delivery timeframe, contact us at info@trashytimez.com and we will follow up with the courier.
Delivery Address Responsibility
Please ensure your shipping address is entered correctly. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses.
Customs and Import Duties (International Orders)
Your country’s customs office may charge duties or taxes upon arrival. These costs are the responsibility of the customer and are not included in the item price or shipping cost.
Contact Us
For any shipping questions, please email info@trashytimez.com.